Privacy Policy

Introduction

At Sunrise Yoga Collective ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at sunriseyogacollective.com.au or use our services at our yoga studio located at 85 Bay Street, Port Melbourne, VIC 3207, Australia.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services. We reserve the right to make changes to this Privacy Policy at any time and for any reason.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for classes or workshops
• Book private sessions or consultations
• Subscribe to our newsletter
• Contact us through our website or email
• Participate in surveys or feedback forms
• Create an account on our website

This information may include your name, email address, phone number, postal address, date of birth, emergency contact information, health conditions relevant to yoga practice, and payment information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses
• Search terms used to find our website

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our yoga classes and services
• Processing bookings and managing class schedules
• Communicating with you about classes, workshops, and events
• Sending newsletters and promotional materials (with your consent)
• Improving our website and services
• Ensuring the safety of our students during yoga practice
• Complying with legal obligations and protecting our rights
• Analyzing website usage to enhance user experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

• Payment processing companies
• Email marketing platforms
• Website hosting services
• Analytics providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency.

Emergency Situations

In case of medical emergencies during classes, we may share relevant health information with emergency responders or medical professionals.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure storage of physical and electronic records
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and recommendations
• Improve our website's functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Your Privacy Rights

Under Australian privacy law, you have certain rights regarding your personal information:

Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate or incomplete information.

Withdrawal of Consent

You may withdraw your consent for us to use your information for marketing purposes at any time by contacting us or using the unsubscribe link in our emails.

Data Portability

You may request a copy of your personal information in a portable format.

Deletion

You may request the deletion of your personal information, subject to certain legal requirements and legitimate business needs.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing ongoing services to you
• Complying with legal and regulatory requirements
• Resolving disputes and enforcing agreements
• Maintaining business records for tax and accounting purposes

When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

International Data Transfers

Your information may be transferred to and stored on servers located outside of Australia. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights in accordance with Australian privacy law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our website
• Sending an email notification (if you have provided your email address)
• Posting notices in our studio

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Australian Information Commissioner at www.oaic.gov.au.

Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. This Privacy Policy forms part of our terms and conditions of service.